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Voice Guide: learn "Ok Merci" in 2 minutes

The Voice Guide is a short, step-by-step tour of voice commands and Ask AI. It shows you how to start the mic, say "Ok Merci", ask questions, send a bill, set a reminder, raise a support ticket, and use the safety rules (Yes, No and Undo). It shows only the steps your login is allowed to use. You can follow it in English or Hindi.

Where to find it

You can open the Voice Guide in four ways:

  1. Voice guide button at the top of every page, next to the mic and the Ask AI button. On a phone it is the round book icon next to the mic. A small red dot means you have not finished the guide yet.
  2. Home page card "New: talk to your ERP - 2-minute voice guide". The card stays on the Home page until you finish the guide once. Click Later to hide it for today.
  3. Say it. Say "Ok Merci, how do I use voice", "Ok Merci, voice guide" or "Ok Merci, what can I say". In Hindi, say "ओके मर्सी, वॉइस कैसे इस्तेमाल करें" or "मैं क्या क्या बोल सकता हूँ". If you ask about one topic, the guide opens at that step. For example, "how do I send a bill by voice" opens the "Send a bill" step.
  4. Voice help. Open Ask AI, click How to use voice commands, then click Take the 2-minute guided tour.

How to use it

  1. Click Start guide, or हिंदी में to read it in Hindi.
  2. Read each short step. Where it helps, the real button on your screen is highlighted (for example the mic and Ask AI).
  3. Move through the steps:
    • Next and Back buttons, or the → and ← arrow keys.
    • On a phone or tablet, swipe left for the next step and right to go back.
    • Skip (or Esc) closes the guide. The Home card stays until you finish.
  4. Use the buttons at the top of the guide:
    • हिंदी / English switches the language.
    • ☾ / ☀ switches between day and night colours.
  5. On the last step, click Finish. The Home card goes away and the red dot on the Voice guide button disappears. You can open the guide again at any time.

What the steps cover

Step What you learn
Start the mic Where the mic icon is, allowing the microphone, and what the green dot means
Say "Ok Merci" Wait for the chime, then speak, for example "Ok Merci, open sale bill"
Ask questions "What are this month's sales?", "balance of Shah Traders". Answers show only data your login may see
Send a bill "Send bill 1234 to the customer". You hear a read-back and say Yes
Set a reminder "Remind me to call Ramesh tomorrow at 11 am". It goes into your Merci Diary
Raise a support ticket "Raise a ticket: the sale bill print shows the wrong GST". The current screen is attached
Yes, No and Undo Only a clear Yes acts. Merci shows the top 3 choices when it is not sure. Orders and receipts open as drafts. Say "cancel that" within 2 minutes to undo
Speak Hindi too Hindi examples. A Hindi question gets a Hindi answer

Notes

  • Only your steps. The guide checks your rights and your company's Ask AI plan. For example, the "Send a bill" step appears only if you can print a sale bill. The "Set a reminder" step appears only if your login is linked to Merci Diary.
  • No voice in your plan? You get a short version about typing questions in Ask AI. Ask your admin if you want voice.
  • Progress. Admins can see who has finished the guide in the Screen Guide team training page. It is listed as "Voice & Ask AI walkthrough".
  • For all voice commands, see Voice Actions.