Disk Overflow Error: Login Restricted in Merciglobal Cloud ERP¶
If you encounter a message stating "Login to your account is restricted due to disk overflow" while using Merciglobal Cloud ERP, it means your allocated disk space has been fully utilized.
This guide helps customers, developers, and sales support teams understand the root cause and resolve this error efficiently.
Error Message Summary¶
Error Text:
Your Project, Login to your account is restricted due to disk overflow.
What It Means¶
Your project has exceeded the allotted disk storage quota on the Merciglobal Cloud ERP system. Until space is cleared or increased, logins are temporarily blocked for security and performance reasons.
Troubleshooting & Resolution Options¶
Merciglobal provides two simple solutions to resolve this issue:
Option 1: Remove Unrequired Files (For Admin Users)¶
If you are an Admin user, you can manually delete unneeded files to free up disk space.
Recommended Files to Delete: - Old Images / Documents
Option 2: Purchase Additional Disk Space¶
You can increase your storage by purchasing additional space in multiples of 10GB, billed annually.
💳 Click here to buy more space
💡 Ideal for growing businesses who foresee scaling storage needs.
Preventive Measures¶
To avoid running into the disk overflow issue again: - Regularly audit and clean file storage - Enable automated backup purging (contact support to configure) - Monitor disk usage in Admin Dashboard
Need Assistance?¶
If you are unable to login or manage files, please contact Merciglobal Support: - 📧 Email: support@merciglobal.com - 🌐 Visit: docs.merciglobal.com
Knowledge Base Tags¶
#DiskOverflow #LoginIssue #StorageUpgrade #MerciglobalCloudERP #AdminHelp
Stay proactive, and keep your Merciglobal Cloud ERP environment healthy and scalable! 🚀