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Disk Overflow Error: Login Restricted in Merciglobal Cloud ERP

If you receive the message "Login to your account is restricted due to disk overflow" while using Merciglobal Cloud ERP, it indicates that your allocated disk storage has reached its limit. This guide outlines the cause, troubleshooting steps, and solutions for customers, developers, and sales teams.

Error Message Summary

Error Text:

Your Project, Login to your account is restricted due to disk overflow.

Meaning

This message appears when your project has exceeded its allocated disk quota on the Merciglobal Cloud ERP server. As a safeguard, login access is restricted until space is cleared or expanded to maintain system performance and stability.

Troubleshooting & Resolution Options

Merciglobal provides two effective options to resolve this issue:

Option 1: Remove Unnecessary Files (For Admin Users)

If you're an Admin user, you can delete unused or outdated files to recover disk space.

Recommended File Types to Delete:

  • Obsolete Images
  • Archived Documents

Option 2: Purchase Additional Disk Space

Increase your ERP storage by purchasing more space, available in 10GB increments, billed annually.

💳 Click here to buy additional space

💡 Recommended for growing businesses anticipating storage expansion.

Preventive Measures

To prevent recurring disk overflow issues:

  • Perform routine file audits and cleanups.
  • Enable automatic backup purging (contact support to activate).
  • Monitor usage via the Admin Dashboard.

Need Assistance?

If login access is blocked or file management is inaccessible, reach out to Merciglobal Support:

Knowledge Base Tags

#DiskOverflow #LoginIssue #StorageUpgrade #MerciglobalCloudERP #AdminHelp

Stay proactive to ensure your Merciglobal Cloud ERP environment remains efficient and scalable! 🚀