"Ensuring Business Continuity with Backup Server Solutions" description: "Discover how MerciGlobal Cloud ERP ensures uninterrupted business operations during cloud outages through robust backup systems."
Safeguarding Business Continuity During Cloud Outages
Cloud infrastructure can fail—unexpectedly and severely. That’s why MerciGlobal Cloud ERP places utmost importance on robust backup and disaster recovery solutions. Our commitment to continuity ensures your business doesn’t just survive outages—it thrives despite them.
The Challenge: OCI Cloud Outage
In a recent critical event, OCI (Oracle Cloud Infrastructure) experienced a sudden outage that disrupted the infrastructure of many businesses. For MerciGlobal Cloud ERP customers, this outage was more than just a hiccup—it halted mission-critical operations.
Key Impacts:
- Full stoppage of customer operations
- Significant downtime threats
- Real-time test of MerciGlobal’s resilience
Past incidents like the AWS outage (Feb 2019) and this OCI event spotlight the essential need for independent, external backups to protect core business functions.
MerciGlobal’s Response: Rapid, Reliable, Resilient
Our Backup Strategy At-a-Glance
| Feature | Description |
|---|---|
| Daily Backups | Scheduled at 1:00 AM for all clients |
| External Backup Storage | Located on international servers outside OCI |
| Hourly Backup Add-on Plan | Available with 1-hour Recovery Time Objective (RTO) |
| Standby Instance (Singapore) | Live parallel server available for fast switch-over |
| Recovery SLA | Recovery within 1 hour |
Our Execution: Fast Recovery on DigitalOcean
Thanks to this strategy:
- New servers were spun up on DigitalOcean within hours.
- Daily backups restored customer systems with near-zero data loss.
- Every customer system was revived without delay.
This proves the MerciGlobal ERP team’s efficiency and preparedness in real-world crisis scenarios.
The Risks of Skipping Backup Plans
Despite our recommendations, some clients initially chose to skip live replication due to cost considerations. However, these same clients only avoided permanent data loss thanks to our backup safeguards.
Lesson: Downtime risk increases drastically without proactive planning. Backup isn’t a luxury—it’s a necessity.
“Backup is not an option. It is a core component of your business operations. Just like power, internet, or manpower, your data continuity needs a dedicated investment.”
Are You Prepared?
MerciGlobal Cloud ERP is.
Stay protected, stay uninterrupted—because business doesn’t wait.