📲 WhatsApp API (Official) Integration – MerciGlobal Cloud ERP
🌐 Overview
MerciGlobal Cloud ERP provides seamless integration capabilities with the WhatsApp Official API, offered by various META-registered vendors or certified consultants. This integration facilitates direct communication with customers via WhatsApp, significantly enhancing user engagement, support efficiency, and transactional messaging.
🛠️ Integration Process
| Step | Description |
|---|---|
| 📄 Documentation | Your selected WhatsApp Official API provider will supply complete API documentation, including base URL, endpoints, auth methods, and technical specs. |
| 🤝 Implementation | The MerciGlobal technical team will handle the API integration during ERP setup, upon confirmed subscription. |
💸 API Subscription & Charges
Integration with WhatsApp through MerciGlobal Cloud ERP requires an active API subscription. Pricing details are outlined below:
| Item | Cost | Description |
|---|---|---|
| API Usage (Annual) | USD 150.00 (USD 12.5/month) | Covers all WhatsApp APIs provided and integrated in the ERP |
| One-Time Integration Fee | INR 10,000.00 per API | Charged per custom API design and integration |
⚠️ Note: WhatsApp API functionality will be unavailable without an active subscription.
📬 Support & Contact
Need help with setup or subscription?
- Contact the MerciGlobal Support Team
- Reach out to your dedicated Account Manager for quick assistance
✅ Key Highlights
- Supports integration with META-registered WhatsApp API vendors
- Zero additional cost for integration by the MerciGlobal team
- Transparent subscription-based pricing model
- Manage subscriptions easily through the My Profile section in the ERP
Stay connected, informed, and responsive—effortlessly engage customers via WhatsApp using the robust capabilities of MerciGlobal Cloud ERP 💼📲