Area / City Name Change from Madras to Chennai
If you need to update the city name 'Madras' to 'Chennai' in your Merciglobal Cloud ERP environment, follow this structured guide. This change involves both updating master data and reviewing any hardcoded references in print formats or fixed text fields.
⚠️ Important Note
A global search-and-replace for the term Madras is not recommended. It may cause inconsistencies or disrupt system configurations.
📍 Areas Where Changes Can Be Made Manually
You can update the city name in the following master data modules:
Editable Masters
| Master Type | Field to Update | Access Path |
|---|---|---|
| Company Master | Registered City | Setup > Company > Company |
| Account Master | Billing/Shipping Address | Accounting > Chart of Accounts > [Account] |
| Supplier/Customer | Address/Contact Details | CRM > Customer/Supplier > [Name] > Address Tab |
| City Master | City Name Mapping | Setup > Locations > City |
✅ Ensure all modified entries are saved and transactions are revalidated post-update.
🖨️ Print Format Adjustments
Some documents (e.g., Purchase Orders, Sales Invoices, Delivery Notes) may have hardcoded 'Madras' references. These must be manually revised.
🔧 Steps to Update:
- Review all custom Print Formats.
- Identify and document where 'Madras' is referenced.
- Raise a Support Ticket for changes in fixed text.
Raise a Ticket:
- Navigate to:
Support > Raise Ticket - Subject: Change City Name from Madras to Chennai in PO Print Format
- Add details and attach screenshots for context.
🧠 Why Manual Handling is Necessary
- Data Integrity: Ensures past records retain original transaction details.
- Regulatory Compliance: Older names might be necessary in legal reports.
- Customization Sensitivity: Print formats often include embedded text or logic.
🤝 Need Help?
Contact the Merciglobal Support Team or your implementation partner for:
- Bulk updates to master records
- Assistance with editing print formats
🎯 We’re committed to making your city name transition from Madras ➜ Chennai smooth and accurate.
📝 This guide is part of Merciglobal Cloud ERP operational documentation and is intended for both customers and internal Merci teams.